CRYPTO FAQ
Gain crypto insights and accelerate growth with our AI-powered analytics. Make data-led decisions to deliver outstanding results.
Is it secure? How are my funds safeguarded?
Your security comes first. At Redgate Bitcore, we use bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We operate under stringent financial regulations in United Kingdom and undergo regular audits. Funds are insured against unauthorised access, so you can trade with confidence.
I haven’t invested in cryptocurrency before. Is it complicated?
Not at all! Redgate Bitcore is designed with beginners in mind:
- Step-by-step guides and round-the-clock support
- Try a risk-free demo with virtual funds
- Automation tools that handle the heavy lifting for you
- Start small (from just £5) and learn as you trade!
How quickly can I withdraw funds to my bank card?
Withdrawals to bank cards are processed within 1–3 working days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
Why are there no fees? Is there a catch?
We monetise through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden charges — you’ll always see the exact transaction amount before confirming.
Is this service offered in my country?
Yes! Redgate Bitcore is available in most countries worldwide (98+ and counting). Just select your country during sign-up to confirm availability and view localised payment options. We adhere to all local regulations to keep your trading safe and legal.
How should I decide where to invest? Do you offer investment recommendations?
We make crypto investing straightforward for beginners! Redgate Bitcore offers:
- 1. AI-driven recommendations - Receive personalised coin suggestions tailored to your risk level
- 2. Ready-made portfolios - Curated bundles (e.g. 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals – Real-time buy and sell alerts for leading cryptocurrencies
Moreover, our interactive tutorial guides you as you invest!
Where can I find support if I encounter technical issues?
24/7 support is available through live chat or by email at support@redgate-bitcore.com.com. For urgent enquiries, our average response time is under 15 minutes.
Is cryptocurrency legal? Do you operate in compliance with my country's financial regulations?
Yes, cryptocurrency is legal in most jurisdictions, and Redgate Bitcore operates in full compliance with applicable local laws. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, FCA and CySEC)
- Regular audits by third-party firms
- 2. Country-Specific Rules
- Automated geo-compliance: our platform adapts to your country's regulations
- KYC verification required where legally mandated
- 3. Your Funds Are Safeguarded
- Bank-grade security (just like your online banking)
- 95% of assets are held in offline cold storage
Refer to our Compliance page for the status in your country, or contact our support team for details.
Which payment methods do you accept?
